S.M.D Counselling & Psychotherapy Services

Newport - Cardiff - Chepstow - Caldicot - Monmouth - Cwmbran - Caerphilly
Pontypridd - Usk - Ross-On-Wye - South Wales - Bristol - Lydney - Gloucester

Client Feedback


If you have been a client within SMD Counselling
Services, please feel free to share your experience and thoughts below.

Some clients may wish to comment anonymously to protect their identity.

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Some feedback from past clients

Posted by Michelle on May 04 2012
"I was really sceptical when I first started CBT with SMD - after my 3rd or 4th session something clicked and I started to feel more positive and focused and deal with a personal matter that I had been putting off.I am now really content and positive and take each day as it comes."
Posted by kimberley on April 27 2012
“When I first came to SMD for CBT I was in a very dark and lonely place thinking that no one could possibly help me, after a few sessions I began to move forward with my life and make life changing decisions towards my future. I am now happy in a job moving forward and learning new things about myself. Thank you so much for all of your support in my life I am so grateful xx”
Posted by Tim on April 11 2012
"Before I started my sessions at SMD Counselling I was on a downward spiral feeling crushed under the weight of my own self doubts and feelings of worthlessness. I saw no way out and felt like my life was falling in on it's self. I was sent to SMD Counselling by my employer and personally had been sceptical of the whole thing. By the end of my first session I felt for the first time in years as if I had hope, by the time I was half way though the sessions my life had begun to change direction, I'd started to do things I was too insecure to even think of only weeks before. By the end I felt as if finally my life had direction. Fast forward a few months and my life is in a totally different state, I'm working to better myself and the life around me, and although I know I have a lot of work still yet to do I now have no doubt I can make my life what I want it to be with the emotional and cognitive tools I've learnt from my time at SMD Counselling . That first step is the hardest, but taking it was something I'll never regret."
Posted by Helen on April 11 2012
"I received counselling and it has been an experience that has changed my life. When I arrived for the 1st session I must admit that I did not know what to expect, I was lost as a person, all my life consisted of was my son, my job, the housework and "NO time for Me" I really did not know which way to turn, I was in a "black hole" and could see no light. I received 10 sessions and looking back to how I was just 10 weeks ago I am not that same person. I see myself differently, I am no longer lost, no longer stressed I have finally been able to see the light and it shines brightly. So I would just like to Thank you. I appreciate all that you have done for me and there is "No Going Back", I really don't know how I coped with the life I had but all I do know is that it has all changed thanks to the counselling service.Thank you for giving me my strength and my life back.
Kind regards
Helen" x
Posted by Jenna on March 06 2012
"SMD has helped with my anxiety and depression, and has helped me cope with the day-to-day tasks I once found so difficult. My mind is so much more settled and I feel a lot calmer and happier in life"
Posted by ALISON on March 01 2012
"I arrived for my first session in floods of tears, feeling I was losing control of my mind. I felt that I was losing things that meant the world to me and unable to cope with the situation I found myself after two sessions I found the tears were getting less and felt slowly I was getting control of my life again. I worked together with a brilliant counsellor and with time and a lot of help to search within I found that I hadnt lost anything but just lost sight of them and needed help to find them again. I am now confident, happy relax and looking forward to life again. Thank You so much xxx "
Posted by Lucy on February 27 2012
"It took me 6 months to find the courage to go for CBT. When I first went to SMD I had multiple issues, my anxiety was off the scale and I had hit an all time low. Just 6 months later I feel so much stronger and feel I can cope on my own again. Thank you so much to SMD -you helped me on my journey to find happiness again which had been missing from my life for a long time. I encourage many others as you will benefit like I have. Thank you".
Posted by Sarah on February 07 2012
" I didn't know what to expect from my sessions with SMD Counselling and was very nervous to start with. However, I never felt pressured or judged and was able to relax and unload the problems that were making me ill. After only 3 sessions I have an understanding of my core belief and set goals that I feel will help me to become the person I was meant to be".
Posted by Amanda on January 26 2012
"I was becoming increasingly depressed with work and family issues when I was referred to SMD Counselling. I was supported through a very difficult phase of my life and made a life changing decision.Now I have a better understanding of myself, feel more relaxed and looking forward to a brighter future.Thank you".
Posted by Sian on January 21 2012
“I had Cognitive Behavioural Therapy through SMD, this was life changing. I never thought I’d get out of the darkness again and now I have the tools to help get myself a brighter and happier future”.
Posted by Esther on January 10 2012
" My partner and I are very thankful to SMD. My partner contacted SMD when our relationship was near the end for some help and although he was very negative about needing that help, came home feeling very positive about his appointment. We both subsequently attended regular sessions with SMD and can happily say now that our relationship is very much improved thanks to the Cognitive Behavioural Therapy which was used with a non judgemental and non biased support. We no longer need to use SMD but feel happy in the knowledge that SMD will always be there to help us should we need them in the future. Who knows where we would be now if my partner had not contacted SMD for help and guidance; we have a beautiful baby daughter now and maybe that would never have happened if he hadn't so a big thank you to SMD".
Posted by Dee on November 27 2011
“I have just finished my sessions with SMD and can truly say, it had changed my life. I was feeling stressed and overwhelmed and now have a happier outlook on life. Thank you for bringing back the old me. SMD have given me the tools to cope. Thank you again and I would not hesitate to recommend SMD”.
Posted by Julie on November 25 2011
" At first I was very sceptical about counselling but very quickly began to relalise the benefits. SMD has given me the tools to deal with my negative thoughts and I am more confident and less anxious. I would recommend SMD to anyone".
Posted by Jean on November 06 2011
“I can't recommend CBT enough. At last I understand my confused thought processes, and have gained insight to be rid of them, and move towards a happier and more satisfying way of being. If you feel life is too much for you, (like I did) do not hesitate. The counsellor is truly non judgemental, listens and assists you move forward to a more contented place where you can be proud of who you are in conclusion a statement I was given. I think it sums things up. With every step we unfold a little more of the mystery and wonder of who we are”.
Posted by Hazel & Steven on October 04 2011
" Thank you very much S.M.D on helping us come to terms with things. You understood and listened to all our problems. We appreciate your support and things are much clearer now.BIG THANKS "
Posted by Sally on September 13 2011
" I have been to numerous counsellors over the years to help with my anxiety and depression but none seemed to understand me in order to help me move forward. I hit a really low point last year and I wasn't really expecting anything to improve coming here. I am happy to say I was wrong.S M D totally understood how I was feeling and worked through my problems and helped me believe in myself. I have been on a life changing journey which at times has been extremely challenging and emotional but worth it. I am enjoying life finally and have accepted myself for who I am. Thank you from the bottom of my heart".
Posted by Brian on August 27 2011
“At first I was apprehensive and sceptical as to the reality and outcome of attending sessions with SMD. Also I initially felt uncomfortable seeing a Counsellor. However I was soon made to feel at ease and comfortable within the environment, during the sessions I learnt to identify issues that contributed to my current lack of self esteem and depression. By the final session I had learnt how to identify the root courses and the tools to deal with the feelings and improving my self esteem and moving on with my future life”.
Posted by Diane on August 24 2011
" I would like to thank you very much for your help during my recent bereavement. At first I was a little apprehensive but soon felt totally at ease. After six sessions I now feel in complete control and am looking forward to planning for the future. Once again thank you for helping to get my life back on track".
Posted by John on August 10 2011
" Sincere thanks to SMD for an excellent, professional and friendly service that enabled me to get my life back together.
I had collapsed at work two months earlier through overwork, stress, depression, anxiety and physical pain. I was beginning to feel suicidal.

A friend suggested SMD and after three sessions I was beginning to feel the benefit of therapy. My Counsellor introduced me to a variety of 'tools' that helped me to think differently about myself and others and despite a few setbacks I am now thinking more positively and am happier than I've been for years. I have also been given the 'tools' to help me stay this way. "
Posted by Mark on August 04 2011
"Finished my sessions a month or so back and just wanted to say how very very helpful they were.
I learnt a lot about myself, particularly how my coping strategies that I'd built up over the years were really avoidance strategies, as I'd box away problems to the back of mind rather than deal with them.
The help given in my journey through the sessions was superb. I thoroughly recommend SMD to anyone".
Posted by Leanne on July 16 2011
" I have recently finished my counselling sessions and can honestly say it has been life changing. I feel so much better in myself and much more positive about the future, I still need to challenge myself on a daily basis, but now feel I have the tools in place to do this and move forward ".
Posted by Kate on June 30 2011
" I can't thank SMD enough for giving me the tools & the confidence to help me out of a long cycle of depression & anxiety.
Having had counselling in the past, which I found of little help, I was skeptical. I needn't have been. CBT is different. My confidence has grown, I worry less & I see life in a more positive way.
Thank you".
Posted by Jayne on June 23 2011
“Thank you SMD for all your help, you have helped me tremendously, and I am really grateful. I am glad I decided to take up the offer of CBT therapy as I feel so much better”.
Posted by SUE on May 24 2011
“SMD have given me the confidence to try new things, out of my comfort zone.
I will be brave; life is for living not hiding.
After years of work and private life stress and depression, I have hidden behind a fence.
It will take a while but I am convinced that it will come down.
Thank you SMD for caring”
Posted by Hayley on May 15 2011
“Through my sessions with SMD I have gained the skills to break the Vicious cycle of depression and anxiety which have been with me for 15 years. My confidence has grown and my life has become so much more positive. I cannot thank SMD enough for the help I received. After counselling for 10 years on and off with other people I did not gain a tenth of skills gained with SMD. I truly believe I owe my life to the sessions”.
Posted by John on May 13 2011
" For me, a private life filled with prolonged stress and depression resulted in severe anxiety and fear. I was unable to live anything like a normal life. I was confused and to make things worse, I couldn't see any way out of the continuing downwards spiral. OCD soon became a part of everyday life. Sad to say, I was a man lost in the wilderness. Working with SMD showed me that OCD doesn't have to be a part of your life, and feelings cannot hurt you. Remember, we weren't born this way! Three months later and I'm a changed man ... the man that I knew ten years ago ... a man with regained confidence, strength and vision. I cannot thank SMD enough!"
Posted by Tracey on April 21 2011
"Excellent Counselling Service". "I have never been more aware of myself and others than I do since starting counselling. I am more mindful and confident about what I want out of life.The tools provided to me by SMD I use on a daily basis and they really do help me.I would recommend SMD Counselling to anyone who is interested as it really helped me".
"Thank you so much".
Posted by Stuart on April 19 2011
"I was not entirely sure what to expect when it was suggested that I attend counselling. Upon presenting I realised that I had multiple barriers ahead of me that stopped me from moving forward, SMD helped me realise that these were barriers that only I was putting in the way. I am not totally there yet but without SMD I don't think I would be here at all. My life is getting back on track". "Thank you"
Posted by Mrs Jones on April 07 2011
"SMD counselling has turned my way of thinking around and as a result have made a long overdue career change and now feel very positive about the future. I am very pleased with the service I have received".
Posted by James on March 09 2011
"To say that SMD Counselling has been life changing would be an understatement. After 8 sessions I feel better than I have been for over a decade. SMD has opened new doors and given me a brighter, more positive life".
Posted by Geoff on March 09 2011
"SMD Services has given me the courage and tools in life to continue in employment. I now have a clear understanding of myself and I feel this is very important. I now understand that mental health is not a weakness and takes a great deal of courage to admit that you have a problem and in need of professional help. If you have a problem, ask for help and SMD Services will be able to assist you. It worked for me " !!
Posted by Danielle on March 09 2011
"I came to S.M.D a broken person, I was lost and so full of despair. I hated myself. This therapy has truley saved my life! You might be reading this and think "yea yea they cant help me". Because I thought that but they can!!! I am so happy now. It was hard work, but worth it. Dont let your life pass by in misery, do something about it. All I can say is a big thank you you have helped me so much".

SMD Office

S.M.D Counselling & Psychotherapy
104, Duckpool Road
Junction 25 (M4)
Newport
NP19 7EN

Phone: 07709 084611

Main office available for a radius of 50 miles of Newport

EVENING & WEEKENDS AVAILABLE IN ALL OFFICES

Home calls available

Able to offer you an appointment within 48 hours.

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